No, not a technical person yet. Its not easy to locate affordable people with open source experience.
But we do have an office helper now, whom we picked up with the help of the person who collects our couriers. She is not comfortable with computers and Internet, but has proved an immediate help in operational things including production and packaging of book and filing the papers.
This help and relief comes at the cost of the flexibility though. Heck! We can not lock the office and go for a morning show of a movie now. As someone quipped, “For the rest of us the reason is that my boss won’t let me go or the client is super-demanding. For you it is – my employee is here!”
Taking a break between two jobs, this person was inviting us to join him in a morning show.
Back to being an employer for the first time. Even this is an experience for us. Sometimes I am surprised by how quickly she registers things. And at other times I just can’t find a way of getting across to her. All those theories about communication gap come to my mind, but they aren’t much of a help. Even when you know there is a gap, figuring it out and filling it up is so difficult! We spend a lot for time discussing all kinds of business and technical issues between us. Now, another aspect that has got added to our discussion is how to make her most productive. How to teach her new things? And slowly we are realizing that a lot of notions about how to interact with people has to change. For example, I find it a little odd to tell people something and then ask a question back to ensure that they have understood it. Feels too patronizing somehow. Too “teacher”ish… After all, if they do not understand they will say so. Why become patronizing? But it seems like its a good idea to do this with her and she would not mind it. She is otherwise hesitant is outrightly accepting that she did not understand and this will encourage her to communicate. Or will it not? I do not know yet. Let’s see.
Apart from the customers, I guess dealing with non-tech employees is also going to teach us a lot!