Offshore Consultancy

Yesterday attended the PPT of Deloitte. This was not the group company which serves Indian Market. This was the company that serves US market and also has offices in India. They essentially use Indian workforce to server US clients. Strikes some chord? You bet – the low cost advantage of India, which has manifested in IT and BPO and now its the turn of consulting. Along with, of course as all of them would like to emphasize, the quality of people 😀 And they tried their best to convince us that this is not a back-office job. That even otherwise in consulting, for most part, you only maintain a token client contact, with the real work happening in your offices. So, it does not matter if your office is in Los Angeles or London or Hyderabad. And that if there is something that really requires “on site” work, people won’t be held back.

Where is it all going now? No doubt we are “moving up the value chain”. Now we are not only answering their calls, but also doing the most elite job of all, the consulting, for them. What kind of stand to take on this whole phenomenon? All our talent is going into serving them? They are exploiting us by making us work for low wages? Or be on the other side? We are stealing their jobs. Soon, we’ll have analysts and consultants in US crying out against outsourcing to India?

I think both the sides would be right to some extent. But overall, this will turn out to be a normal process of evolution. The unsustainable elements would drop out, the sustainable ones will remain. I know, this kind of a macro view does not help individuals take decisions, but whatever has ever been helpful in taking individual decisions. It has always been one’s own feelings and guts 🙂

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About Jaya

Jaya Jha is an entrepreneur, a techie, a writer and a poet. She was born and brought up in various towns of Bihar and Jharkhand. A graduate of IIT Kanpur and IIM Lucknow, she realized early on that the corporate world was not her cup of tea. In 2008, she started, one of the first print-on-demand publishing platform in India. She currently lives in Bangalore and divides her time between writing and working on her company's latest product InstaScribe ( with a vision to make it the best e-book creation tool. Blog: Twitter: @jayajha Facebook:

3 thoughts on “Offshore Consultancy

  1. well…let me comment on delotte…they are deloitte haskin and sells in india…they are one of the big fours in accounting and consulting profession. My question to you many of IIM grad (specially in finanace) can equate themselves to Chartered accountants….? any idea…? something to debate i guess!!

  2. I do not think IIM (Finance) grads even want to equate themselves with CAs. The functions of these two classes of professionals are different and they would rather do their own jobs.

    What is there to debate? I was not complaining or showing anyone down here. I’m not sure what you read in this post.

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